Archive for August, 2007


Customer Service - Service problems mire Wells Fargo

Service problems mire Wells FargoBusinessWeek - Charles Muturi visited a branch in San Francisco’s South of Market district Monday, intending to talk to customer service representatives about getting a home loan. Instead, bank workers told the 41-year-old San Francisco resident they couldn’t
Lowe’s Weathering Housing TroublesThe Ledger - CHARLOTTE, N.C. | Lowe’s Cos., […]

Customer Service - Dell Spends $150 Million On Customer Service Improvements And Its

Dell Spends $150 Million On Customer Service Improvements And Its Tech Dirt - Don’t blame India or its people for the bad customer service. Its all about saving money by denying customers the service they paid for. The representatives do talk everything by the scripts and do not listen to the customer. […]

Customer Service - Rove, Bush have long history

Rove, Bush have long historyMiami Herald - 1973 - Rove became chairman of the College Republicans. During his time in Washington, D.C., he became a special assistant to Republican National Committee Chairman George H.W. Bush and met George W. Bush. 1977 - Worked for a political action
From the Cubefiles Customer Service Dept.