Archive for August, 2007


Customer Service - BUSINESS BRIEFS

BUSINESS BRIEFSNew York Post - It said its loan collection and customer service activities are un affected. Carlyle Carlyle Group propped up its Guern sey, U.K.-based credit- investment affiliate by buying some of its as sets and extending a second $100 million loan in case the
TransCore Nominated for Prestigious Global Call Center […]

Customer Service - Dell putting more resources into its customer service, but some

Dell putting more resources into its customer service, but some Austin American-Statesman - Dell Inc. is throwing money and brainpower into new ways to improve customer support, including an upcoming trial program in New York City that will match relatively small groups of consumers with dedicated service teams. But even as it pushes […]

Customer Service - China: Bloggers should use real names

China: Bloggers should use real namesMiami Herald - Blog service providers in China are “encouraged” to register users with their real names and contact information, according to a new government document that tones down an earlier proposal banning anonymous online blogging. At least 10 major Chinese
Cross Country Demonstrates Technology Leadership with Two […]