Archive for June, 2007


Customer Service - Bad Customer Service

Bad Customer ServiceBismarck Tribune - This evening I had to return a defective product to a store. I returned the item and had less than swift courteous service. In fact, the service was so bad, I will be writing a letter to the parent company and the local store. I don t write […]

Customer Service - Survey: Airlines Need Better Customer Ties

Survey: Airlines Need Better Customer Ties Associated Press - Work is under way to make this a priority,” Urbanski said, adding that the airline appointed an executive last year to lead a new customer service division. Talton said Delta, which exited bankruptcy on April 30, has added new in-flight entertainment
Sterling Commerce Sets […]