Archive for February, 2007


Customer Service -

Oswego County calendar  The Post-Standard - 2 hours, 3 minutes ago Photos of the Day:02.27.07Save
Tercica Announces the Appointment of Richard A. King as Chief Operating Officer  [Press Release] Business Wire via Yahoo! Finance - 32 minutes ago BRISBANE, Calif.—-Tercica, Inc. today announced that Richard A. King has been appointed as Chief Operating Officer. Mr. King, 42, previously served as […]

Customer Service -

Arpe’s 374 Percent Return Only in Italy Not Enough for Geronzi  Bloomberg.com - 2 hours, 40 minutes ago Feb. 22 (Bloomberg) — When Matteo Arpe was named chief executive officer of Capitalia SpA in 2003, the bank had just lost 287 million euros ($377 million). Its stock had dropped 45 percent from the year before.Save
Boca detective, dispatcher […]

Customer Service -

DHL Express Selects Quintiq for New Dispatch System  SYS-CON Media - 20 minutes ago DHL, the worldwide leader in international express and logistics services, selected the Quintiq real-time advanced planning & scheduling solution to improve its dispatch process and customer service for the European Express business. The Quintiq software was chosen from a field of approximately 90 […]

Customer Service -

Perry briefs  The Sentinel - 2 hours, 32 minutes ago Barbara K. Recher has been named manager of the First National Bank of Marysville s main office along Front Street in Marysville, according to bank President Rob Garst. Recher joined the bank in April 1990 and most recently was a customer service representative at the Main Office.Save
eyefortransport […]

Customer Service - Matt Bacak Brings New Initiative to the Forefront: No Customer Left

Matt Bacak Brings New Initiative to the Forefront: No Customer Left PR.com - According to Customer Service Works!, Recent statistics estimate that companies with superior customer service and a loyal customer base can charge up to 10% more than their competitors, thereby resulting in a net profit […]

Customer Service - Readers: Wal-Mart remodel not enough

Readers: Wal-Mart remodel not enoughMSNBC - Among the items on the wish list: pay more attention to customer service, clean up stores, keep popular items in stock and pay workers better. Other readers said no amount of improvements would draw them into Wal-Mart, because they disagree with the
EchoStar Completes Early Redemption of […]

Customer Service -

Job of the Day: Customer Service Representative  WOAI - 34 minutes ago The primary responsibility of the Customer Service Representative (CSR) is to assist Partners and Customers, via telephone, e-mail or chat, with orders, inquiries, requests, problem resolution, and comments/feedback regarding Clarke American products.Save
Genesys Announces Customer Interaction Management Platform Version 7.5 for the Dynamic Contact Center  CRM […]

Customer Service -

Siemens’ Customized IP Communications System Focuses on Call Center’s Needs, Improves Customer Service for Anesthesia …  [Press Release] Business Wire via Yahoo! Finance - 14 minutes ago BOCA RATON, Fla.—-Siemens Communications, Inc., today announced that Anesthesia Business Consultants, LLC , one of the country’s largest physician practice management firms specializing exclusively in anesthesia and pain management, has chosen […]

Customer Service - FrontRange Solutions Introduces GoldMine(R) Enterprise Edition

FrontRange Solutions Introduces GoldMine(R) Enterprise EditionForbes - Modules include relationship management, sales management, quoting, campaign management, lead management, and customer service and support. John Ragsdale, Vice President of Research for the Service and Support Professionals Association, said in his
Time Warner’s ‘here,’ but North Berkshire doesn’t like itNorth Adams Transcript - He said […]

Customer Service - Honoring a man of service

Honoring a man of serviceHampton Roads Daily Press - Dawson created AYD Enterprises, which offers consulting services in human resources management and customer service. He has also co-authored a book about his experiences with Pan Am. He has won numerous awards and created the International Federation
Cambodia hotel: It’s the OneCNN - Select […]