SALES FALLOFF KILLS STAFF-INCREASE PLAN New York Post - 1 hour, 59 minutes ago Home Depot abruptly shelved a much-touted plan to improve customer service by hiring more store-level employees - just a month after rolling it out, The Post has learned. The about-face appears to be the result of a sales slowdown that is far more…Save
Customer […]
SAN FRANCISCO / Mother of 4 shot dead outside her home in Visitacion Valley San Francisco Chronicle - 40 minutes ago A 53-year-old San Francisco mother of four was shot execution style outside her Visitacion Valley home early Tuesday as she was preparing to go to work at the post office, authorities said. Genevieve Paez, a U.S. […]
Rackspace Managed Hosting Selects AppRiver Virus and Spam Business Wire (press release), CA - 21 hours ago The company not only offers some of the best email spam and antivirus protection available, but they share in our customer service philosophy which has made
WOWbase Call Center Solution Introduced PCT Online - 19 […]
UK Water Companies Standardise on Fluency Voice SourceWire (press release), UK - 3 hours ago In addition, regulatory pressures from OFWAT to meet customer service targets offer huge challenges as to how best to handle the peaks whilst driving improved
Energy suppliers hit by customer service crisis Easier, UK - 3 hours ago […]
Customer Service Brandon Sun - 1 hour, 34 minutes ago KABUL, Afghanistan (AP) - A suicide bomber attacked a restaurant in southeastern Afghanistan on Sunday, leaving seven Afghans dead and 20 injured, the provincial governor said.Save
The Customer Service Crisis NBC 24 Toledo - 1 hour, 34 minutes ago (Toledo, OH) — We’ve all been there. You have a problem […]
Winning Lifelong Customers CRM Buyer - 38 minutes ago Progressive companies emphasize commitment to customer service from the top down by establishing training standards and continuously monitoring customer
Leica issues M8 recall, provides details about IR sensitivity Rob Galbraith DPI, VA - 20 hours ago All customers having received their LEICA M8 […]
Inside Sony's PS3 return protocol Punch Jump, CA - 19 hours ago The customer service representative told us that it will not provide automatic shipment notification; however, if customers call the Sony hotline, they can
Oracle Banks On Banking Solutions EFYTimes, India - 3 hours ago Asia Pacific countries provide banks with new […]
eGain Customer Interaction Hub Deployment Named an InfoWorld 100 Award Winner for 2006 CRM Today - 2 hours, 58 minutes ago eGain Communications Corp., provider of the industry’s top-rated customer service and contact center software for in-house or on-demand deployment, announced that InfoWorld has named ABN AMRO an InfoWorld 100 award winner for providing innovative customer service […]
Mountain Laurel Designs Customer Service Backpacking Light (subscription), MT - 13 hours ago I recently had a poncho/tarp on order from MLD during their reorganizational process. After about 6 months of waiting for the tarp
Verizon Business Receives 2006 Frost & Sullivan Customer Service Yahoo! News (press release) - 20 minutes ago 20 /PRNewswire/ […]
Customer Service Brandon Sun - 2 hours, 15 minutes ago HANOI, Vietnam (CP) - Canada has sent one of its top Asian diplomats to North Korea, a trip designed to pressure the government in Pyongyang to retreat from its nuclear program.Save
Customer Service Brandon Sun - 31 minutes ago HANOI, Vietnam (AP) - U.S. President George W. Bush, trying to […]