Archive for August, 2006


Customer Service - eyefortransport - homepage 

eyefortransport - homepage  eyefortransport.com - 2 hours, 19 minutes ago TNT Malaysia has filled three key positions; Swiss WorldCargo has appointed a new regional manager for Germany & the Nordic countries; Trans-Net has a new operations & customer service leader; Ozburn-Hessey Logistics has appointed a new chief technology & corporate development officer; and JB Hunt has elected […]

Customer Service - Lady Luck smiles on Boeing employee 

Lady Luck smiles on Boeing employee  King County Journal - 1 hour, 25 minutes ago Karen Juvet , of Kent, believes in sticking with something until it pays, but also trying something new.Save to My Web

Customer Service - Cable Companies, Telcos, Have An Epiphany — Their Service Sucks

Cable Companies, Telcos, Have An Epiphany — Their Service SucksTech Dirt - Years of operating in situations where competition was basically non-existent made customer service similarly invisible: consistent rate hikes, long hold times on the phone, service call appointments with huge windows they still somehow manage to
LETTERS: What’s the big deal over […]

Customer Service - Quixtar Names Circuit City and Hansen Beverage Partners of the

Quixtar Names Circuit City and Hansen Beverage Partners of the PR Web (press release), WA - 3 hours ago for Quixtar. "We looked at all of our partners in the areas of customer service, business support, creativity, and flexibility. In

Customer Service - Library responds to a mother’s concerns 

Library responds to a mother’s concerns  Fort Worth Star-Telegram - 1 hour, 45 minutes ago Also, customer service — good and bad — and how two residents took care of nosy debt collectors.Save to My Web
Refinancing Can Relieve Your Car Payment Burdens  Derby Daily Reporter - 1 hour, 44 minutes ago (ARA) - It is not uncommon for car […]

Customer Service - Teaching business methods to Chinese immigrants / Author finds that entrepreneurs from Asia face unique cultural issues  

Teaching business methods to Chinese immigrants / Author finds that entrepreneurs from Asia face unique cultural issues   San Francisco Chronicle - 21 minutes ago Karina Wong spent her childhood helping out in the Chicago restaurant run by her Chinese immigrant parents. But it wasn’t until she started working at an economic development agency in New York’s […]

Customer Service - Secretary of State proposes plan to improve customer service

Secretary of State proposes plan to improve customer service WWMT, MI - 13 minutes ago LANSING (AP) - Secretary of State Terri Lynn Land wants motorists to be able to choose from a wider range of services at more ATM-like machines.
Secretary of State proposes plan to improve customer service WLNS, MI - 12 hours ago LANSING, […]

Customer Service - CPAs Find New Profit In Payroll: Online Technology Decreases Work

CPAs Find New Profit In Payroll: Online Technology Decreases Work Accounting Software 411 (press release), CA - 6 hours ago 1. How accessible is customer service? And, is customer service free or are there fees associated? 2. Are there hidden fees?
SalesGenius(TM) Helps WebEx Sales Force Instantly […]

Customer Service - Apple acts on threat of “walk of shame” 

Apple acts on threat of “walk of shame”  Macworld UK - 50 minutes ago Apple Ireland has apologised to an Irish man who had threatened to walk across Ireland to protest about Apples customer service. Karl Hayden had planned to walk from Dublin to Cork, the location of his nearest Apple repair centre.Save to My Web
Got a […]

Customer Service - Virtela Receives Frost & Sullivan Customer Value Enhancement Award

Virtela Receives Frost & Sullivan Customer Value Enhancement Award PR Newswire (press release), NY - 5 hours ago honored to receive this prestigious Frost & Sullivan award for customer value, which further illustrates our commitment to superior customer service," said Ted
Call Center Research Alert: Call Centre Agent Satisfaction Key CRM Marketplace (press […]