Ford Opens 200th Dealership in China; Continues to Enhance Overall - Forbes
CHONGQING, China, May 26 /PRNewswire-FirstCall/ — Changan Ford Sales Company, Ford Motor Company’s joint venture in China, today announced the opening of its 200th full-service dealership, completing a sales and service network that now covers the

COLUMN - Airlines test how bad it can get - Holland Sentinel
Is there anything lower than rock bottom? When it comes to customer service, the U.S. airline industry seems to be testing how low it can go. The latest report from the University of Michigan s American Consumer Satisfaction Index found airlines

From the Cubefiles Customer Service Dept.