Cable, satellite customer satisfaction up, but still weak - Silicon Valley
PHILADELPHIA - Consumer satisfaction with cable and satellite TV providers is at its highest since ratings began, but the industry ranked second to last among 18, and the nation’s largest cable operator pulled its lowest rating ever in a widely

U-M survey: Customer satisfaction up - Detroit Free Press
A quarterly index that measures customer satisfaction for airlines, hotels, restaurants, cable and wireless phone service rose for the first time in a year, but it may not mean a jump in consumer spending is on the way. The American Customer

Managing for Customer Care - This Powerful CD Shows You How to Improve - Forbes
Research and Markets (http://www.researchandmarkets.com/reports/c92357) has announced the addition of “Managing for Customer Care” to their offering. This powerful CD shows you how to `Improve Customer Service` and the benefits of quality service

From the Cubefiles Customer Service Dept.