Customer Service - Verizon Wireless and T-Mobile Tie for First Place in VocaLabs Customer
Verizon Wireless and T-Mobile Tie for First Place in VocaLabs Customer
PR Inside - - Vocal Laboratories Inc. (www.vocalabs.com) today announced the results of its 17th quarterly SectorPulse study on the quality of customer service among the largest wireless phone companies. During the three months ending December 31, 2007, Verizon
Woolworths says EUK MD Lloyd Wigglesworth quits
CNBC - better positioned as we move into 2008 determined to drive the businesses forward,” said chief executive Trevor Bish-Jones “EUK is now entering a different stage of its development, where the focus turns toward further improving customer service
Customer Service Expert: Technology No Substitute for ‘Soft Skills’
CRM Buyer - Employers and employees aren’t taking the time to get to know who their customers are. Every time you pick up the phone or go to a restaurant, a store or the airport, you have a customer-service experience. Time and time again when I hear about
Nevada had top foreclosure rate in 2007
Miami Herald - The number of U.S. homes that slipped into some stage of foreclosure in 2007 was 79 percent higher than in the previous year, a real estate tracking company said Tuesday. Many homeowners started to fall behind on mortgage payments in the last three