International Pool & Spa Expo keynote to explore Nordstrom view
Casual Living, NC - 15 hours ago With a customer service presentation that combines dry humor, incisive stories and take-away content, the keynote address The Nordstrom Way will take place

Tomi T Ahonen on Mobile Operator Obstacles to Profits
3G Portal, UK - 16 hours ago Mobile operators, even in the fiercely competitive UK, are still in the dark ages, when it comes to customer service, customer understanding and basics of

Is a rate hike coming for water service?
Rock Hill Herald, SC - 23 minutes ago The PSC granted a lesser rate, and the commission ordered an audit of Carolina Water to address public complaints ranging from poor customer service to foul

89% say Customer Satisfaction is Leading Priority
Scoop.co.nz (press release), New Zealand - 12 hours ago For example, a mobile phone company must meet strict performance metrics for key business processes with customer service impact, such as assigning telephone