Customer Service - ELECTION 06: Training, technology atop issues in Kosciusko races
ELECTION 06: Training, technology atop issues in Kosciusko races
Fort Wayne Journal Gazette - 1 hour, 37 minutes ago
Improved communications, more training opportunities for employees and using technology to enhance customer service are among the issues raised by candidates for the Kosciusko County auditors and recorders offices.Save to My Web
Japan’s Mizuho reprimanded over leaked client data
Reuters via Yahoo! Asia News - 1 hour, 12 minutes ago
TOKYO, April 25 (Reuters) - Japan’s financial regulator reprimanded the retail unit of Mizuho Financial Group , the country’s second-biggest bank, on Tuesday after one of its employees leaked confidential client data.Save to My Web
65 Percent of British Consumers Withdraw Their Customer Due to Poor Customer Service Experiences
CRM Today - 1 hour, 33 minutes ago
A new consumer experience study of 2,300 British consumers conducted by Harris Interactive* and commissioned by RightNow reveals the general publics frustration with the consistently poor service provided by organisations in Britain, with respondents indicating that one quarter (26%) of their customer service experiences in the last year have been negative.Save to My Web
Local Meetings & Briefs
Norwich Bulletin - 58 minutes ago
Board of Selectmen, 6 p.m., Town Hall. Board of Education, 7 p.m., Dr. Helen Baldwin Middle School.Save to My Web