Tech briefs
Chicago Sun-Times - Closely held Latigent, based in Chicago, makes programs that help companies sort data culled from customer service calls so they can analyze the information and track trends. The terms of the transaction weren’t disclosed, San Jose, Calif.-based

Cubs beat Reds to clinch NL Central
Miami Herald - With their two biggest investments paying off Friday night, the Chicago Cubs are back in the playoffs. Alfonso Soriano hit another leadoff homer, Carlos Zambrano kept his cool and the Cubs clinched the NL Central with a 6-0 victory over the

From the Cubefiles Customer Service Dept.