2 Italian soldiers missing in Afghanstan
Miami Herald - Italy’s Defense Ministry said Sunday that two Italian military personnel were missing in Afghanistan, and police in the country’s west said they were searching for the pair. The Defense Ministry said that contact had not been established with the two

Unhappy fliers get different replies
Chicago Tribune - She went to the airline’s Web site and sent a message to customer service. In two days she received a response upping the travel vouchers to $250 each more than covering the cost of their $238 tickets. “We felt a lot better about that,” said Hopkins

From the Cubefiles Customer Service Dept.