Customer Service - E.ON U.S. Selects Accenture and SAP to Power Customer Care System
E.ON U.S. Selects Accenture and SAP to Power Customer Care System
Consumer Electronics Net - to power its new customer care system, with Accenture as the systems integrator. The project is designed to enable E.ON U.S. to replace its aging IT infrastructure, modernize and standardize business processes, and further enhance customer service
Lear Corporation Honors Ten Global Suppliers in
MSN MoneyCentral - Our top operating priority is delivering world-class quality and customer-service levels,” said Doug DelGrosso, Lear President and Chief Operating Officer. “The quality of the products and services that Lear delivers to its global customers
Glass company’s customer service was fantastic
Glenwood Springs Post Independent - I would like to publicly share my fantastic customer service experience from a local merchant. I had a trip planned for Mother’s Day weekend and was in need of a new windshield. I called and made an appointment with Auto Glass Specialists for the
On sly, workers rate hospital service
Boston Globe - Since staff began posing as patients calling to make appointments, the average customer service rating the callers gave telephone appointment specialists, on a 1-to-5 scale, jumped from 2.6 (fair) to 4.8 (excellent). As most patients can attest, long