Siemens’ Customized IP Communications System Focuses on Call Center’s Needs, Improves Customer Service for Anesthesia … 
[Press Release] Business Wire via Yahoo! Finance - 14 minutes ago
BOCA RATON, Fla.—-Siemens Communications, Inc., today announced that Anesthesia Business Consultants, LLC , one of the country’s largest physician practice management firms specializing exclusively in anesthesia and pain management, has chosen Siemens to upgrade communications technology at ABC’s nationwide call center in Jackson, Mich.Save

Witness Systems agrees to a $950 million buyout 
Atlanta Journal-Constitution - 1 hour, 7 minutes ago
Shares of Witness Systems, whose software monitors customer-service phone calls, surged 20 percent Monday on news the Roswell-based company agreed to be acquired by Verint Systems in a deal valued at $950 million. Verint Systems, based in Melville, N.Y., provides software that allows companies to analyze their performances. It will pay $27.50 per share for Witness Systems shares, which had been a …Save