UK Water Companies Standardise on Fluency Voice
SourceWire (press release), UK - 3 hours ago In addition, regulatory pressures from OFWAT to meet customer service targets offer huge challenges as to how best to handle the peaks whilst driving improved

Energy suppliers hit by customer service crisis
Easier, UK - 3 hours ago At the same time customer service levels have hit rock bottom, while the energy companies themselves continue to enjoy healthy profits of 6 billion.

Book 2007 Events for 2006 Prices!
Londonlaunch, UK - 30 minutes ago excellent. . Many of the guests who attended work for British Airways in the front line of the Customer Service side of the company.