Open Text launches customer information management 
Computer Business Review - 1 hour, 17 minutes ago
Content management vendor Open Text Corp has launched Livelink ECM Customer Information Management, which it said is designed for managing content and processes in sales, support, customer service, and logistics.Save to My Web

Not getting through to AT&T 
Chicago Sun-Times - 51 minutes ago
Dear Fixer: We switched our phone service from AT&T to Vonage, and AT&T refuses to correct their database. So, if you call my home phone from an AT&T land line, you get a recording that our number has been disconnected and no further information is available.Save to My Web

BBC to sign 85m outsourcing deal 
Computing.co.uk - 1 hour, 27 minutes ago
Dave Friedlos, Computing , Monday 23 October 2006 at 00:00:00 Broadcaster expects to save 200m over life of contract with Xansa The BBC expects to save more than 200m over the next 10 years when it signs a finance and accounting outsourcing deal with Xansa valued at close to 85m…. > Read the full article Save to My Web