Virtela Receives Frost & Sullivan Customer Value Enhancement Award
PR Newswire (press release), NY - 5 hours ago honored to receive this prestigious Frost & Sullivan award for customer value, which further illustrates our commitment to superior customer service," said Ted

Call Center Research Alert: Call Centre Agent Satisfaction Key
CRM Marketplace (press release), PA - 6 hours ago The latest report, which comprises feedback from 96 customer service executives from a diverse range of organisations in Australia and New Zealand and 420

Sprint Launches Hosted Contact Center Solution
Internet Ad Sales (press release), Sweden - 3 hours ago customer information and other essential company data over a secure, integrated data and voice access connection to improve customer service while better